Training Video: Email Etiquette

    Member Support - Email Etiquette - Quiz
    A professional email contains:
    • Subject Line
    • Greeting
    • Email Contents that have proper grammar and punctuation
    • A closing salutation
    • Sender's signature/name

    In addition to the above, it is important to provide quality customer service that goes above and beyond in your warmth and helpfulness. Be clear and 'overly' thorough in your communication to ensure the person you are corresponding with understands what you are stating as well as has resources to resolve whatever the inquiry or communication pertains to.